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Policies

All of our bags are made from genuine python skin. Python skin is a unique, natural material. Due to the nature of python skin, no two bags are ever the same. Color and texture may vary. Please refer to our care guide at the bottom of this page to learn how to best care for your purchase. 

MADE TO ORDER ITEMS

Unless an item is listed as "in stock" you should expect your purchase to arrive within 6-8 weeks. You will receive an email as soon as your purchase is shipped to you. If you have any special requests, don't hesitate to send us an email. Custom colors are available. Let us make your dream bag! 

SHIPPING

We ship all over the world. Please contact us if you are an international buyer. We are unable to ship python products to California.

RETURN POLICY

We want you to be completely happy with your order. If for any reason you are not satisfied, we gladly accept returns of unused, undamaged or defective merchandise for a full refund to your original payment method. Items must be returned within 7 days of purchase. Returned merchandise must include all packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned. Returns must also be accompanied by the original packing slip. All items marked "Final Sale" may not be returned or exchanged.

Special order items or customized products are not returnable for a refund. If you are unhappy with your special order, you may return it in unused condition for a store credit, or exchange it for something of equal or greater value. 


Our Return Address Is:
Taxidermy
32 Vendue Range Suite 101
Charleston, SC 29401
Please allow 7 days for the processing of your return.

CARE GUIDE

Python skin is a naturally delicate material. Please follow these steps to best care for your bag. 

Please keep your bag out of direct sunlight and away from heat whenever possible. Overexposure to light can stain or alter the color of the leather. Exposure to heat may dry out the skins and cause peeling or cracking. 

Avoid getting your bag wet. If your bag does get wet, allow it to dry naturally. Do not try to use a blow drier or other heat source to dry out your bag if it gets wet. 

You may use a soft, clean cloth made of microfiber or cotton to gently wipe down your bag. Always wipe in the direction of the scales. Never rub your bag against the grain. 

Avoid exposure to perfume sprays and lotions. These may cause discoloration or drying of the skin.

Keep your bag in a cool, dark place when not in use.

PRIVACY POLICY 
Taxidermy believes in the privacy of our consumers. We follow a strict privacy policy concerning information sent to us by our customers. This policy includes the following provisions:

We will not sell or transfer your information to any third party without your consent.
Access to consumer information is limited to Taxidermy and those acting under its direction for the specific purpose of marketing and selling our products and communicating to the consumer regarding issues concerning our company.
Our mailing list will be limited to those who wish to receive information about our brand and programs.